Hiring, training and managing your VA. We do all three.
You tell us what your team needs. We find the right person, get them up to speed, and keep the work on track, with you in charge.
Four steps from first call to a VA who fits
Four steps. We do the heavy lifting in each one.
Plan the role
Free 30-minute callWe look at where your team's time goes and agree what your VA takes on and what good work looks like.
Madeeha
Your pick
MuskanMeet your match
1–3 daysWe shortlist experienced, vetted VAs for the role. You interview them and choose.
Get up to speed
First 4 weeksWe learn your tools, train your VA on them and write everything down as SOPs.
Stay on track
OngoingOur operations manager checks the work, spots problems early and sends you a simple update.
Your VA, plus a whole system of support around them.
Hiring the right person, getting them up to speed, keeping it on track. We take care of all three, and you stay in charge.
Easy to hire
Not sure what to hand off? We'll work it out with you.
Role definition · KPIs · Success metrics
We look at where your time and your team's time goes, decide what the VA takes on, and agree what good work looks like. No job description needed.
Someone experienced, ready for your business
Dedicated VA · 3+ years' experience · 5-step vetting · Placed in 1–3 days · Eastern to Pacific
Every Triple VA has 3+ years' experience and scored 90% or more on our assessments. We match you in 1–3 days, and you still interview and choose, so you don't spend months fixing the wrong hire.
Up to speed fast
Learns how your business works – fast
4-week training · Onboarding with your team · SOPs
Every VA completes four weeks of training before meeting a client. Then we learn your tools and processes, train your VA on them, and write it all down as SOPs, so the know-how doesn't live in one person's head.
On track, with you in charge
You stay in charge. We keep it on track.
Operations manager · Hourly, then daily, then weekly check-ins · 90-day onboarding support
You set the priorities. Our operations manager checks the work against what we agreed, spots problems early and helps fix them. You get a simple progress update, without chasing anyone.
It keeps getting better
Automation · Reporting dashboards · Process improvement
Once things are running, we look for what can be automated and done better, so your VA keeps adding more value.
If it's not the right fit, we fix it
Free replacement · No charge while the replacement is trained
If your VA isn't right, we replace them, and you don't pay while the new person is trained.
Only experienced people make it through.
3+ years' experience
Every VA has at least three years of relevant work experience.
90%+ on assessments
Skills, communication and role-specific tests.
Five-step interview
Including a culture and communication fit for US teams.
Background checks
Background and reference checks, plus a signed NDA.
Four weeks of training
Triple training before they ever meet a client.
Triple vs. doing it yourself.
| Hiring in-house | Freelance marketplace | Triple | |
|---|---|---|---|
| Time to a working VA | 2–3 months | Days, then trial and error | 1–3 days |
| Role planned with you | ✕ | ✕ | ✓ |
| Vetted, 3+ years' experience | You screen | Sometimes | ✓ |
| Trained on your tools, with SOPs | Your managers | ✕ | ✓ |
| Someone checks the work | Your managers | ✕ | ✓ |
| Free replacement | ✕ | ✕ | ✓ |
| Backup cover for leave | ✕ | ✕ | At 5+ VAs |
| Yearly cost (full-time) | ~$61,000 | Varies | $23,988 |
Start with one. Add more when you're ready.
Most clients start with one VA for one part of the business. Once it works, they add more, and every new VA gets the same support as the first.
Same support for every VA you add
Every new VA gets the same planning, training and check-ins as the first.
A dedicated team manager at 5+ VAs
Once your team reaches five VAs, you get your own team manager.
A backup VA at 5+ VAs
Leave and sick days are covered by a trained backup, at no extra cost.
Questions owners ask us
Still wondering about something? Ask us on the planning call.
See all FAQs →What does Triple do?
We find, train and manage dedicated virtual assistants for growing US businesses. We work out the role with you, match an experienced VA, train them on how you work, and keep checking in so the work runs smoothly.
How quickly can I get started?
Most VAs are matched in 1–3 days. You still interview them and choose, so you don't spend months fixing the wrong hire.
What if I don't know what to hand off yet?
That's where we start. On the planning call we look at where your time and your team's time goes, and plan the role with you. No job description needed.
Do I get to interview my VA?
Yes. We shortlist VAs who fit the role, and you meet them before anyone starts.
Can I hire a VA for a one-time project?
No. Triple VAs are dedicated team members, so we work with clients on an ongoing, monthly basis.
Do I need to train my VA?
No. We learn your tools and processes, train your VA on them and write it all down as SOPs. You just tell us how you like things done.
How do I track their work?
Your VA sends an end-of-day report, and our operations manager checks the work against what we agreed and sends you a simple progress update.
What if my VA isn't the right fit?
We replace them, free, and you don't pay while the new person is trained.
Your first week is risk-free.
Not happy with the service or your VA in the first 7 days? You get a full refund.
Let's plan your first Triple VA